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Privacy Policy

Effective Date: 01/2001

This Privacy Policy outlines the practices of RS Lawn Care Limited Partnership and its affiliates (collectively, “RS Lawn Care,” “we,” or “us”) regarding the collection, use, and disclosure of user information collected through our website, mobile applications, and other interactive properties (collectively, the “RS Lawn Care Applications”). By accessing, using, or registering with the RS Lawn Care Applications, you agree to the terms of this Privacy Policy and our Terms of Use.

Table of Contents:

  1. RS Lawn Care Privacy Policy
  2. Information We Collect
  3. How We Use and Share Your Information
  4. Access to Your Information
  5. Franchises
  6. Choice and Opt-Out
  7. Important Disclosures, Practices, and Contact Information

RS Lawn Care Privacy Policy

This Privacy Policy applies to the use and disclosure of information collected through the RS Lawn Care Applications, which include our website (RSLawnCare.com), any successor website, and any mobile applications enabling you to access the Site. By accessing, using, or providing information to RS Lawn Care, you explicitly accept the collection, use, storage, and transfer (including international transfer) of user information as described in this Privacy Policy. If you do not agree to these terms, do not use the RS Lawn Care Applications.

Information We Collect

We may collect various types of information, including but not limited to:

  • Personal Information: Information such as your name, address, phone number, email address, personal preferences, and any other information you provide when you register or order our products and services.
  • Financial Information: Information such as debit or credit card numbers and billing details, required to process payments.
  • Demographic Information: Information such as age, gender, and interests.
  • Device and Usage Information: Information such as IP addresses, browser types, operating systems, and usage data.
  • Location Data: Information about your location when you access our applications.

Connecting with the RS Lawn Care Applications

When you register or otherwise contact us, you provide information that constitutes a business relationship with us. You consent to our communication with you via email, phone, or SMS.

Registration Information

When you register or place an order with the RS Lawn Care Applications, we collect personal information such as name, address, phone number, email address, and other relevant details (“Personal Information”).

Financial Information

We collect financial information, including debit or credit card numbers and related billing information, to process payments for products or services you request. By submitting your financial information, you consent to its use by authorized third-party service providers to support and process your transactions.

Facebook Integration

You may link your Facebook account to comment on the RS Lawn Care Applications or use other features. By linking your account, you permit us to access certain information from your Facebook profile based on your privacy settings.

User-Generated Content

Any information you disclose in review areas, chat areas, or other communication services becomes public and is subject to redistribution by RS Lawn Care. We have the right to monitor and take action regarding any content deemed inappropriate.

Information Collected Through Technology

We and our third-party service providers may use technologies such as cookies, pixel tags, and web beacons to collect information about your interactions with the RS Lawn Care Applications. This information helps us enhance the RS Lawn Care Applications and provide a customized experience.

  • Cookies: Small data files placed on your device to recognize you when you return and track your interests.
  • Pixel Tags and Web Beacons: Tiny graphic images used to determine if you have performed specific actions.
  • Embedded Scripts: Programming codes designed to collect information about your interactions with the applications.
  • HTML5: Used in our mobile applications to track and store information.

Information You Provide About a Third Party

If you send someone else a communication from the RS Lawn Care Applications, their information is used to facilitate the communication and is not used for any other marketing purpose without their consent.

Information We Collect From Third Parties

We may acquire information from other sources to update or supplement the information you provided or that we collected automatically. This helps us maintain the accuracy of the information we collect and target our communications.

Third-Party Analytic Technologies

We use third-party analytic tools to understand who is using the RS Lawn Care Applications, how they are being used, and how to improve them. These third parties may use cookies, pixel tags, or other technologies to collect and store anonymous information.

How We Use and Share Your Information

We use your information for various purposes, including:

  • Registering and managing your account
  • Processing orders and payments
  • Providing customer service
  • Sending promotional communications (unless opted-out)
  • Conducting surveys and administering promotions
  • Improving our products, services, and website
  • Complying with legal obligations

SMS Opt-Ins: SMS opt-ins are not shared or sold to third parties.

We may share your information with authorized third-party service providers, affiliates, franchisees, and legal authorities as required.

Access to Your Information

You can access and manage your personal information through your account settings or by contacting our Customer Care Department. If you deactivate your account, we may retain certain information for recordkeeping and legal purposes.

Franchises

Some RS Lawn Care locations are independently owned and operated by franchisees, who are responsible for their own privacy practices.

Choice and Opt-Out

To opt-out of promotional communications, you can:

  • Click the unsubscribe link in emails
  • Email us at info@rslawncare.com with the subject “Unsubscribe”
  • Call customer care at 248.923.1000
  • Mail us at PO Box 51460, Livonia, MI 48151

Important Disclosures, Practices, and Contact Information

Links to Other Websites: External websites are not controlled by us and are not subject to this Privacy Policy. We recommend reviewing the privacy policies of each external website.

Security: We use SSL encryption to protect your information online, but no method of transmission is 100% secure. We urge you to keep your password safe and log off your account when finished.

International Users: Our services are intended for U.S. residents. Information provided by users outside the U.S. will be transferred and stored in the U.S. By using our services, you consent to this transfer and the application of U.S. laws.

Children’s Privacy: Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to the Privacy Policy: We may update this Privacy Policy from time to time. The most recent version will always be posted on our site, with the effective date at the top.

Disputes: Any disputes arising from this Privacy Policy are subject to U.S. and Michigan state laws.

No Rights of Third Parties: This Privacy Policy does not create enforceable rights by third parties.

Contacting Us: If you have any questions, please write to us at PO Box 51460, Livonia, MI 48151.

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